My Aria was about 3 years old when this started. For a few weeks the scale never turned off. Meet Fitbit Sense—the advanced watch that helps you tune in to your body and guides you toward better health. The Fitbit Aria scales (older model FB201B) seem to have a design flaw which causes the plastic part in the two front feet to stress fail after a relatively small number of uses (typically just after the warranty expires). Hey all, just wanted to post about this in case anyone had a similar issue and Fitbit wont help out on the warranty front. At least for day one. It switches between different messages such as "please step on" to "sensing" and others when no one is in the room. devices, the scale now won't work at all, so it's useless.Very frustrated!! Restart the scale when ready. For a few years, as can be witnessed via this forum, FitBit has been experiencing an issue with mysterious battery drain with its Aria weight scales that it is fully aware of. This thread contains tips that help Fix "Sensing, Step Off, Thinking, Err" error message while trying to use Fitbit Aria to weigh yourself. While new and shiny models are often very tempting, if you have an original Fitbit Aria you, probably want to know how the new one stacks up to see if it's worth shelling out more money. Looks like you're using new Reddit on an old browser. Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". Welcome Guest. Temp and humidity normal. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. The Aria says it is connected to our wifi – but it still gives me the sensing, step off loop. I would give it a B- if it were a high school project. Fitbit Aria vs Aria 2 — Summary. Put in new batteries and it never turned on. By joining our Community, you agree to uphold these What?!?! Thanks for the link on how to pull it apart to do some debugging! Learn more? So I just thought I'd let ya'll know that it is fixable if you encounter the same problem. Given comments – I’m not very hopeful of getting a resolution – even if they ever do answer the call (20 minutes so far – and waiting). Now I'm trying to connect the scale to my fitbit account. the Step-on, sensing, step-off, thinking, Err Error. New comments cannot be posted and votes cannot be cast. ). I had a Fitbit Aria which I got a couple of years ago. Click here to remove banner ads from this forum. However when I stepped on the scale this time the display went into a Sensing/Step On/Sensing/Step Off loop that never displayed my weight nor BMI. For a while it was turning on with “Sensing” even just walking by, sometimes getting into a loop of “Sensing, Step On, Sensing, Step On…” and you see where this is going. I have gone through the setup now about a dozen times with the same result. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. There are no added features like being able to track water percentage and muscle mass that some other smart scales have, however the Aria 2 can now support weights up to 400 lbs, whereas the original Aria can only support up to 350 lbs. Fitbit Blaze™ Wi-Fi Smart Scale. Fixed my Aria scale (SENSING/STEP loop) with a 3D print Hey all, just wanted to post about this in case anyone had a similar issue and Fitbit wont help out on the warranty front. A forum for discussion of all Fitbit-related products. Hope it holds. How to re-pair or re-sync the Fitbit Aria scale to your Wi-Fi network. I see many people have been reporting their FitBit Aria failing. I have re-setup the scale several times with no problems connecting. The Fitbit Aria 2 is not a huge upgrade over the original Fitbit Aria. After that, make sure that you step on the scale barefooted and the scale is placed on a hard surface. It is where as the one I returned was version 35. Here's some pics of my print: https://i.imgur.com/H2xm9x9.png https://i.imgur.com/bFH8mMg.png https://i.imgur.com/NJIIwLM.png. I was about to purchase the new aria when I thought i'd try my luck at fixing it first. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! The blog post . First it would not get redirected here used, but also the most expensive. I was about to purchase the new aria when I thought i'd try my luck at fixing it first. When I tried to connect it I run into the dreaded "NO SYNC" error. I have had it about a the Community! Video for blog post regarding a repair I made to the fitbit Aria scale. Mine has this issue right now. This morning it read 6-10 pounds heavier for both me and Ennie. Press question mark to learn the rest of the keyboard shortcuts, https://www.youtube.com/watch?v=dDEvXJIW4lY, https://www.thingiverse.com/thing:2988535. Track your heart health right from your wrist, detect and manage stress, better understand your sleep quality and even keep an eye on patterns in your skin temperature. BEFORE you purchase your next FitBit product you should understand the culture of the company and how they are going to treat you once the one-year warranty ends. The original Fitbit Aria Wi-Fi smart scale launched about six years ago, and Fitbit finally got around to releasing a new version — the Fitbit Aria 2 — late last year. After days and hours Fitbit Aria Warranty Brandon Geekabit 25,867 views 7:43 Fitbit Aria Review And After just purchasing the Fitbit Aria scale in color black, opened and followed the setup procedures and now with much frustration the little round display window is showing ERR after sensing and thinking. Well, not broken from an external physical perspective, but it seems to be functioning strangely. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. One more thing, if you have any basic knowledge of electronics, you will be shocked at the Aria's internals. After that, make sure that you step on the scale barefooted and the scale is placed on a hard surface. Loose wiring, poorly hand soldered contacts, the whole 9 yards. I recently purchased a Fitbit Aria. Customer support contacted ast saturday and still no through excessive force and no longer outputs a meaningful sense voltage. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. Please Login or Register. in the same way i.e. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. Tried the cotton swab cleaning as suggested here and it’s working now. Would go in to a sensing loop when no one was in the room until the batteries died. I pulled apart the aria using this video https://www.youtube.com/watch?v=dDEvXJIW4lY but the provided suggestions didn't work, none of my cables were folded/damaged. At that time it made sense as my main fitness tracker was a Fitbit, but I changed to an Apple Watch a few months after that. otherwise there's some services which will let you hire other peoples 3d printers around the place. Fitbit® Aria® FITBIT ACCESSORIES; Designer Collections Fitbit Aria Sensing Thinking Err Fix Anmelden 9 21 Dieses exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Tomasz Plawski 3 visualizaçõesNovo 9:25 40 vídeos Reproduzir todos Deutsche Fitbit Aria Sensing Loop vote for helpful posts! Once I thought I finally got it connected I tried to use the scale but the display shows "Setup Active", then I goes to "sensing… On hold with Fitbit customer support – with exactly the same problem with my new Aria. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. Come ask questions, encourage/challenge others, and join a community making steps towards their goals. Haven’t used the Fitbit Aria for a year and got it out of storage last month, and was annoyed at how much my weight would vary stepping on, off, and on the scale again (up to a kg difference! I purchased my Aria a few years ago and have not had any problems but when I moved a year ago I changed WIFI providers. Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. It's connected to my fitbit app and the wifi so am rapidly losing faith in them as a company. No, Fitbit do not supply replacement parts, I checked. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scales that measures weight, body fat percentage and BMI all in one step. Aria Ex-US User Manual Rev B 114-0132-01 1 Getting started The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit … Once broken, the scale doesn't detect a zero load causing the display to loop between 'step off' and 'sensing' leading to battery drain. Restart the scale when ready. My house temp is around 74 degree’s with low humidity. I'm located in Australia so shipping might cost me a bit too much overseas but I'm happy to help local users out! Fix Sensing, Step Off, Thinking, Err when using Fitbit Aria. So I kept digging and I found one of the feet had snapped in 2 places: https://i.imgur.com/04zyF5O.png, Now I was going to try contact fitbit support to see if they sell that part individually (I doubted it) I thought I'd check my 3d printer site and lo and behold an amazing person designed and posted the EXACT part that I needed: https://www.thingiverse.com/thing:2988535, 30 minutes later my aria was fully operational again, without any looping! Fitbit Aria 2™ Wi-Fi Smart scale By clicking or navigating this site, you agree to our use of cookies, including for analytics and to enable our partners to serve interest-based ads for our products and services. Fitbit Zip® Fitbit One® Fitbit Flex 2™ Fitbit Alta™ Heart Rate + Fitness Wristbands. Fitbit Alta HR™ New; Fitbit Charge 2™ Smart Fitness Watches. And still no through excessive force and no longer outputs a meaningful sense voltage ERR! 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